Claude Code · Agent Builder

Customize Your Agent

Build a real .claude/agents/ agent definition. Pick a template or configure from scratch — copy the generated markdown file into your project.

Replaying · 0 API calls · 0 tokens

Ticket-deflector Triage a refund-after-cancel support ticket

claude-haiku-4-5
user ▸ Classify this support ticket and draft a reply if it's auto-respondable: 'I cancelled my Starter plan yesterday but got charged again for $29.'
Classification: (b) escalate to billing — duplicate-charge after a cancellation requires a finance review.

Draft reply (held for billing review, not sent):
Thanks for flagging this — I'm pulling the cancellation and the new charge now so billing can confirm both in one pass. You'll get a refund + a written confirmation that the Starter plan is fully closed within one business day.
Streamed from /api/v1/replay/small-business/ticket-deflector · R2-backed cassette · zero tokens spent.

Template

Start from a preset or configure from scratch below.

Agent Identity

Tools · 3 selected

Select which Claude Code tools this agent can access. Fewer tools = more focused behavior.

Core

Search

Web

Agent

Planning

Tasks

Teams

Meta

Model

Permission Mode

Max Turns

Agentic turns before stopping

Instructions

Markdown body of the agent definition. Defines behavior, approach, and constraints.

Built-in Subagents

System-provided agents available in every Claude Code session. These cannot be customized — your custom agents supplement them.

ExploreHaiku

Fast codebase search and exploration

Read, Grep, Glob, Bash, WebFetch, WebSearch

PlanInherits

Architecture planning and design

Read, Grep, Glob, Bash, WebFetch, WebSearch

general-purposeInherits

Complex multi-step tasks with full tool access

Read, Write, Edit, Bash, Grep, Glob, WebFetch, WebSearch, Agent, NotebookEdit, AskUserQuestion, Skill

claude-code-guideHaiku

Documentation and Claude Code Q&A

Glob, Grep, Read, WebFetch, WebSearch

statusline-setupSonnet

Status line configuration

Read, Edit