# Team builder · subagentengineering

> Visual builder for multi-agent teams (lead → workers → postprocessors). Based on Anthropic's multi-agent research architecture.

Canonical URL: https://www.subagentengineering.com/customize/team
Last verified: 2026-05-19

## What this page does

- Choose a preset team (`research`, `support`, `release`, etc.) or start from scratch
- Add nodes per tier — leads call workers, workers can call postprocessors
- Emit one `.claude/agents/<role>.md` per node

## Replay demo on this page

### Ticket-deflector

> _Triage a refund-after-cancel support ticket_

**Model:** `claude-haiku-4-5`  
**Cassette:** `cassettes/small-business/ticket-deflector.har.json`  
**Replay URL:** [https://www.subagentengineering.com/api/v1/replay/small-business/ticket-deflector](https://www.subagentengineering.com/api/v1/replay/small-business/ticket-deflector)  
**Tokens spent on replay:** 0

**Stream live**

```bash
curl https://www.subagentengineering.com/api/v1/replay/small-business/ticket-deflector
```

**Prompt**

```
Classify this support ticket and draft a reply if it's auto-respondable: 'I cancelled my Starter plan yesterday but got charged again for $29.'
```

**Response (replayed verbatim from the cassette)**

```
Classification: (b) escalate to billing — duplicate-charge after a cancellation requires a finance review.

Draft reply (held for billing review, not sent):
Thanks for flagging this — I'm pulling the cancellation and the new charge now so billing can confirm both in one pass. You'll get a refund + a written confirmation that the Starter plan is fully closed within one business day.
```

## Pair with

- [/customize.md](/customize.md) — solo agent builder
- [/customize/enterprise.md](/customize/enterprise.md)